Frequently Asked Questions

FAQ sections

Our FAQ is split up into different sections:

• The Clevercast platform
• Live streaming and using Clevercast player
• Broadcasting to Clevercast
• Using Translate@Home
• Plans and Pricing
• Languages

Top questions

Below are some of the questions we get asked most often.

• Do all live streams work on mobile?
• Do you have worldwide coverage? How many viewers can watch a live stream?
• Does your live stream work in China?
• How can I order a plan?
• What is data traffic and how do I estimate it?
• Is the live stream stopped or the service level reduced in case of overuse?
• Is there a refund in case of underuse?
• How many languages (speech translations and closed captions) are possible per live stream?
• Do you provide interpreters, subtitlers or speech-to-text correctors?
• Does Clevercast support (multilingual) closed captions?
• Does Clevercast automatically record my live stream with all languages?
• Can we add the floor audio in the background of the translations when using Translate@Home?
• Do you provide event / premium support?
• Are you fully GDPR compliant?