Frequently Asked Questions
Our FAQ is split up into different sections:
- The Clevercast platform
- Live streaming and using Clevercast player
- Broadcasting to Clevercast
- Using Translate@Home
- Plans and Pricing
Below are some of the questions we get asked most often.
- Do all live streams work on mobile?
- Do you have worldwide coverage? How many viewers can watch a live stream?
- Does your live stream work in China?
- How can I order a plan?
- What is data traffic and how do I estimate it?
- Is the live stream stopped or the service level reduced in case of overuse?
- Is there a refund in case of underuse?
- How many languages (audio translations and closed captions) are possible per live stream?
- Do you provide interpreters, transcribers or speech-to-text correctors?
- Does Clevercast support (multilingual) closed captions?
- Does Clevercast automatically record my live stream with all languages?
- Can we add the floor audio in the background of the translations when using Translate@Home?
- Do you provide event / premium support?
- Are you fully GDPR compliant?